This is an old revision of the document!
Table of Contents
Zerene Stacker — Support
We provide several handy options for support:
Contact Us
When in doubt, send email to support@zerenesystems.com.
We respond promptly, every email gets a personal answer from a software developer, and we treat all questions as opportunities to improve the product.
(Yes, those are all pretty unusual. We try to improve on the best support we've ever gotten from other people for our own problems!)
Check the FAQ
The FAQ area (Frequently Asked Questions) is a list of questions and answers that turn up fairly often, especially for new users.
Check the "Known Issues" List
Known Issues is a list of unusual problems that have been reported typically 1-3 times each. They're rare, but if you run into one it can be a huge time-sink.
(You might think of this as Zerene System's own “cheat sheet” for keeping track of weird stuff.)