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stacker:docs:faqlist [2024/02/04 23:43] rjlittlefield Added "Is there a user's manual?" |
stacker:docs:faqlist [2024/03/03 17:22] rjlittlefield [I updated my computer and now Zerene Stacker won't run. What can I do?] |
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| * [[#how_can_i_update_the_program|How can I update the program?]] | * [[#how_can_i_update_the_program|How can I update the program?]] | ||
| * [[#can_i_have_multiple_versions_installed_at_the_same_time|Can I have multiple versions installed at the same time?]] | * [[#can_i_have_multiple_versions_installed_at_the_same_time|Can I have multiple versions installed at the same time?]] | ||
| + | * [[#i_upgraded_my_computer_and_now_zerene_stacker_won_t_run_how_what_can_i_do|I upgraded my computer and now Zerene Stacker won't run. What can I do?]] | ||
| * [[#i_m_trying_to_re-install_my_license_key_but_it_won_t_work_what_can_i_do|I'm trying to re-install my license key, but it won't work. What can I do?]] | * [[#i_m_trying_to_re-install_my_license_key_but_it_won_t_work_what_can_i_do|I'm trying to re-install my license key, but it won't work. What can I do?]] | ||
| * [[#i_lost_my_license_key_what_can_i_do?|I lost my license key. What can I do?]] | * [[#i_lost_my_license_key_what_can_i_do?|I lost my license key. What can I do?]] | ||
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| If you're using the Lightroom plugin, then Lightroom will access whatever version of ZS was last used to create the plugin scripts, at Options > Plugins... > Lightroom. | If you're using the Lightroom plugin, then Lightroom will access whatever version of ZS was last used to create the plugin scripts, at Options > Plugins... > Lightroom. | ||
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| + | ===== I upgraded my computer and now Zerene Stacker won't run. What can I do? ===== | ||
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| + | Almost always this happens on Mac, when macOS has been updated in some way that breaks old builds of Zerene Stacker. | ||
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| + | The problem should be fixed by un-installing Zerene Stacker and re-installing a fresh copy that has been downloaded from https://zerenesystems.com/cms/stacker/softwaredownloads . | ||
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| + | Detailed instructions for doing this can be read at [[https://zerenesystems.com/cms/stacker/support/knownissues#macintosh_macos_monterey_application_silently_fails_to_launch|Known Issue: Macintosh application silently fails to launch]]. | ||
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| + | Note that if your new computer has more memory than your old one did, then you may also need to reset the memory allocation to take advantage of it. Detailed instructions for that can be read at [[https://zerenesystems.com/cms/stacker/support/knownissues#added_physical_memory_is_not_seen_by_zerene_stacker|Known Issue: added physical memory is not seen by Zerene Stacker]]. | ||
| ===== I'm trying to re-install my license key, but it won't work. What can I do? ===== | ===== I'm trying to re-install my license key, but it won't work. What can I do? ===== | ||