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stacker:support:knownissues [2017/06/04 01:11] rjlittlefield |
stacker:support:knownissues [2018/09/09 18:31] rjlittlefield [Settings are retained across uninstall / reinstall] |
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| + | On Windows 10, usually it is not possible to open the Start > Run dialog. Instead, you can open a File Explorer window, then in that window's address bar, type in %APPDATA% and hit the Enter key. On some systems, it is also necessary to set the folder view options to "Show hidden files, folders, and drives". See for example [[http://www.windows10themes.net/guides/how-to-view-the-appdata-folder-in-windows-10/]] | ||
| On **Macintosh OS X**, dragging the application bundle to the trash leaves behind some state information in other files and folders, so that reinstalling the program will not restore the program to a factory-fresh condition. To get back to a factory-fresh condition, you must manually remove one folder and the files it contains, before reinstalling. The folder you need to remove is ~/Library/Preferences/ZereneStacker, where ~ denotes your account's home directory. Note that the ~/Library folder is normally hidden. To open it, hold down your keyboard's Option (Alt) key while selecting Go > Library in a Finder window. Be careful that you do not remove other folders in ~/Library/Preferences, as these contain settings for other programs. | On **Macintosh OS X**, dragging the application bundle to the trash leaves behind some state information in other files and folders, so that reinstalling the program will not restore the program to a factory-fresh condition. To get back to a factory-fresh condition, you must manually remove one folder and the files it contains, before reinstalling. The folder you need to remove is ~/Library/Preferences/ZereneStacker, where ~ denotes your account's home directory. Note that the ~/Library folder is normally hidden. To open it, hold down your keyboard's Option (Alt) key while selecting Go > Library in a Finder window. Be careful that you do not remove other folders in ~/Library/Preferences, as these contain settings for other programs. | ||